IT Operations Analyst
We are looking for a motivated problem solver to join our Operations Team. As an IT Operations Analyst, you will be responsible for taking care of some specific our Business Customer requests.
ApplyYou should find it interesting to
- Deep dive into banking system world and master up technical parts of it
- Learn how Banking systems are made and how are they working from inside out
- Understand, investigate and resolve Business Partners requests
- Create how-to, troubleshooting articles for Customers and Teammates
- Create the best possible Business partners satisfaction
We would love you to have
- Proactive and positive attitude
- Good interpersonal and professional communication skills
- A talent in explaining complex information in simple way
- Good analytical, problem-solving skills
- Good written and verbal English skills (additional languages are an advantage)
- Interest in the FinTech technologies
- Experience working with banking systems
- Experience with support ticketing systems
Salary
Salary for this position ranges from 1200 – 2400 EUR (before taxes). Salary for part-time employees is adjusted proportionally. The final offer depends on your experience, competence, and motivation.
Perks of working at Bankera
Flexible working hours
Competitive salary
Modern offices
Team building events
Employee referral program
Professional and personal development
Solid IT infrastructure
Talented international team
Office library
Progressive vacation policy
Free Bankera services and card
Confidentiality guaranteed. Only selected candidates will be informed.
Projects you might work on
About us
Bankera provides innovative financial solutions for individuals and businesses. Our customers all around the world enjoy the advantages brought by the new era of finance: accessibility, cost-effectiveness, and speed.
The roots of Bankera trace back to as early as 2009. Today, the project unites a team of more than 100 programmers, designers, economists, lawyers, and marketers with know-how from international companies such as Bloomberg, Paysafe Group, and Skrill. We are a community-oriented, passionate, and constantly learning team of professionals who are doing their utmost to deliver innovative ways of managing everyday finance.
Bankera is the only Lithuanian-founded company which has been ranked among the “Top 50” FinTech companies in Leading Global Fintech Innovators 2019 report by KPMG. Amid the coronavirus pandemic in 2020, the team of Bankera presented a short-term SME financing solution that was awarded the first place in the Digital Finance category of EUvsVirus hackathon, hosted by the European Commission.
By launching new products and solutions, Bankera is prepared for rapid expansion and is looking for new talents to join its ever-growing team.
