IT Operations Analyst
We are seeking a motivated and detail-oriented problem solver to join our Operations Team. As an IT Operations Analyst, you will play a key role in supporting our business customers by investigating, resolving, and managing technical and operational requests related to our banking systems.
ApplyYou should find it interesting to
- Gain in-depth knowledge of banking systems and their technical components
- Develop a strong understanding of how banking platforms are designed and operate end-to-end
- Investigate, analyze, and resolve requests from business partners in a timely and efficient manner
- Create and maintain clear how-to guides and troubleshooting documentation for customers and internal teams
- Collaborate with colleagues and other teams to work toward the same business goals
- Ensure a high level of satisfaction among business partners through professional and effective support
You will work with
- Mongo database
- Graylog
- Elastic
- Linux
- GitLab
- Zabbix
We would love you to have
- Bachelor’s degree in IT or other related area (final-year students are welcome to apply)
- Proactive, positive, and solution-oriented mindset
- Strong interpersonal and professional communication skills
- Ability to explain complex technical concepts in a clear and simple manner
- Excellent analytical and problem-solving abilities
- Strong written and verbal English skills (additional languages are an advantage)
- Genuine interest in FinTech and financial technologies
- Experience using support or ticketing systems
Salary
Salary for this position ranges from 1200 – 2400 EUR (before taxes). Salary for part-time employees is adjusted proportionally. The final offer depends on your experience, competence, and motivation.
Perks of working at Bankera
Flexible working hours
Competitive salary
Modern offices
Team building events
Employee referral program
Professional and personal development
Solid IT infrastructure
Talented international team
Office library
Progressive vacation policy
Free Bankera services and card
Candidates can schedule interviews outside regular working hours.Confidentiality guaranteed. Only selected candidates will be informed.
Projects you might work on
About Us
Bankera is one of the most prominent fintech ecosystems in Lithuania, creating real value both for clients and for the country’s economy.
The ecosystem includes one of the Top 5 largest electronic money institutions in Lithuania (Pervesk), which has already processed more than 11 billion euros in payments, one of the main core banking system providers established in Lithuania (BankingLab), which has already processed more than 160 billion euros in payments. It is complemented by a separate payment card infrastructure center (BankingLab Processing), an independent customer due diligence service provider (AutoKYC), and the SpectroCoin virtual currency platform operating since 2013, whose service companies support crypto enthusiasts around the world, along with many other companies that contribute to the growth of the ecosystem in our mission to provide world-class services.
The ecosystem unites more than 230 professionals. In Lithuania, we have been actively hiring since 2013, creating high value-added jobs and consistently investing in local talent and competencies. We are proud of our tangible contribution to the Lithuanian economy: companies within the Bankera ecosystem have already allocated more than 40 million euros for salaries, more than 20 million euros in taxes in Lithuania, and more than 100 million euros for overall business development.
We also support fintech study programs in Lithuania, actively contribute to the development of AML/CTF specialists, promote awareness in this field, and our solutions have been recognized even by the European Commission as among the best in their category.
Feeling your creativity getting cramped by boring tasks? Set it free with us!
