Technical Support Specialist
As a Technical Support Specialist, you will be responsible for technical support in our offices that includes installing and updating software, driver updates, data transfers, data backups, and implementing other new features. You will also cooperate with other company departments to assure the best quality of technical support. Key responsibilities include the improvement and maintenance of Bankera technical environment and technical quality assurance.
ApplyYou should find it interesting to
- Collaborate with other responsible teams to develop, build, and maintain new interfaces
- Test and evaluate new technology
- Configure and update remote accounts
- Set up and troubleshoot the workstation and hardware
- Monitor and manage access and accounts
- Bug-fix, update, and maintain Linux OS
- Perform day-to-day technical support
You will work with
- Data transfers
- VPN setup
- Linux
- Ubuntu
- Mac OS
- Application setup
- Bash and YAML
We would love you to have
- Higher education, could be a student (preferred IT education)
- Self-motivation
- Desire of improvement
- Self-confidence
- Generic technical knowledge
- Experience with Linux OS, Ubuntu
- Experience with Mac OS
- Experience with Bash and YAML scripting
- Experience with git projects
Perks of working at Bankera
Flexible working hours
Competitive salary
Modern offices
Team building events
Employee referral program
Professional and personal development
Solid IT infrastructure
Talented international team
Office library
Progressive vacation policy
Free Bankera services and card
Confidentiality guaranteed. Only selected candidates will be informed.
Projects you might work on
About us
Bankera provides innovative financial solutions for individuals and businesses. Our customers all around the world enjoy the advantages brought by the new era of finance: accessibility, cost-effectiveness, and speed.
The roots of Bankera trace back to as early as 2009. Today, the project unites a team of more than 100 programmers, designers, economists, lawyers, and marketers with know-how from international companies such as Bloomberg, Paysafe Group, and Skrill. We are a community-oriented, passionate, and constantly learning team of professionals who are doing their utmost to deliver innovative ways of managing everyday finance.
Bankera is the only Lithuanian-founded company which has been ranked among the “Top 50” FinTech companies in Leading Global Fintech Innovators 2019 report by KPMG. Amid the coronavirus pandemic in 2020, the team of Bankera presented a short-term SME financing solution that was awarded the first place in the Digital Finance category of EUvsVirus hackathon, hosted by the European Commission.
By launching new products and solutions, Bankera is prepared for rapid expansion and is looking for new talents to join its ever-growing team.
